Terms & Conditions

Welcome to Kridanta OPC Pvt Ltd. By using our services, you agree to the following terms and conditions. Please read carefully to understand your rights and responsibilities. For further details, we recommend you also review our Privacy Policy and Disclaimer.

  1. Service Scope
    Kridanta connects clients with home care professionals, including maids, babysitters, cooks, elderly care providers, and other domestic support staff. We aim to provide reliable, skilled professionals for your household needs in Delhi, Noida, and Gurgaon.
  2. Primary Verification and Screening
    We perform initial background screening and skill verification on all candidates to ensure they meet our standards. However, this does not replace a full police verification, which we recommend clients conduct independently before hiring.
  3. Client Responsibility for Police Verification
    While we strive for safety, clients are responsible for conducting police verification for each candidate to ensure additional security. Kridanta is not liable for any incidents post-hiring.
  4. Employment Relationship
    Kridanta’s role is limited to connecting clients and candidates. We do not directly employ or supervise the service providers. Any engagement or employment relationship exists solely between the client and the hired professional.
  5. Payment and Service Charges
    Service charges and fees may vary depending on the type of service and region. All payments are to be made directly to Kridanta, and we will confirm any payment methods we support. Clients are responsible for discussing wages and other employment terms directly with the candidate.
  6. Replacement and Refund Policy
    If a client is unsatisfied with a professional’s performance, Kridanta may offer a replacement based on availability. However, refunds are subject to specific terms and may not be guaranteed. Clients should discuss specific replacement or refund terms during initial consultations.
  7. Categorization Based on Skills
    Our team categorizes professionals based on their skills and experience. This information is provided to clients as a guide. However, clients are encouraged to assess each candidate themselves to confirm suitability.
  8. Service Limitations and Liability
    Kridanta does not guarantee or take responsibility for the candidate’s performance, behavior, or suitability after hiring. Any risks or issues arising post-hiring are the responsibility of the client. We recommend reviewing our Disclaimer for more details.
  9. Termination of Services
    Kridanta reserves the right to terminate services or client access if any terms are violated, misuse of service is detected, or improper behavior towards staff or service providers is noted.
  10. Confidentiality and Data Privacy
    We respect your privacy. Any personal information shared with Kridanta is managed according to our Privacy Policy, which we recommend reviewing. We do not share client or candidate data with third parties without permission.
  11. Modifications to Terms and Services
    Kridanta reserves the right to update or modify these terms and services as needed. Clients will be notified of any significant changes, and continued use of services implies acceptance of updated terms.
  12. Agreement and Acknowledgment
    By using Kridanta’s services, clients acknowledge understanding and acceptance of these terms and conditions, as well as our Privacy Policy and Disclaimer.
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